The Family Focus Guide helps families and individuals, in and around the Fayetteville area, find resources in our community.

If you have a service focused organization that serves families in the Fayetteville, Cumberland County area and would like to be listed, please email us at

Financial Assistance For Utility Bills

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Emergency Assistance
Salvation Army of Fayetteville

Provides emergency financial assistance for rent, utilities, transportation, medication, and other emergency needs. May be able to assist with household goods and general assistance for people involved in natural disasters or house fires.

Assistance is given by appointment only.

Utilities: Must have a final notice. No deposits or re-connection fees.

Rent: the client will have to obtain the Salvation Army Rental Assistance form/W-9 form from the Salvation Army, have landlord complete them, and bring them to the scheduled appointment. Clients will not be interviewed if forms are not completed. Not able to assist with rent deposits.

Prescription: Includes blood pressure, heart, and antibiotics only. No pain or psychotropic drugs will be filled. Can only be filled once.

Furniture vouchers: only issued to individuals that have been in a fire or flood. A fire report must be provided.

910-483-8119 ext. 1
Office hours: Monday - Friday, 8:30 a.m. - 4:30 p.m.
Clients seen Monday - Friday, 9:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m. by appointment only.
Energy Assistance
Cumberland County Department of Social Services

Temporary financial assistance for individuals and families. All payments go directly to the vendor. Based on income eligibility.

Crisis Intervention Program (CIP): provides utility assistance with heating and cooling costs. Only provides assistance for emergency situations; must have final notice.

Low Income Energy Assistance Program (LIEAP): provides utility assistance with emergency and non emergency heating costs. Applications will be taken from the beginning of December until the end of March for households that include a person who meets at least one of the following criteria: Is age 60 or older OR disabled. Applications will be taken the beginning of January until the end of March for all other households as long as funds are still available.

Monday - Friday, 7:30 a.m. - 5:00 p.m.
Cumberland County Association for Indian People
Cumberland County Association for Indian People

Administrative and cultural arts agency which seeks to enhance self determination and self sufficiency of Native Americans in Cumberland County as it relates to their political, socio-economic and well-being.

Offers employment counseling, classroom training, adult basic education classes and assistance in locating sources for paying utility bills in the winter.

Operates a senior citizens center and a housing locator service. Offers rent assistance if eviction is threatened.

Monday - Friday, 8:00 a.m. - 3:00 p.m.
Financial Assistance
Operation Blessing

Provides emergency funds, when available, to help with food, clothing, utility bills (electric and water), rent, and other immediate crisis needs.

1337 Ramsey Street, Fayetteville, NC 28301
Monday - Thursday, 9:00 a.m. - 12:00 p.m. and 1:00 p.m. - 3:00 p.m.