We offer on-site technical assistance services in order to enhance the quality of care children receive in child care facilities. 

Technical assistance creates many valuable opportunities, including:

  • Providing an ongoing mechanism for establishing and reviewing professional development goals
  • Allowing for one-on-one training and coaching
  • Serving as a bridge between group training and actual staff practices
  • Providing support and mentoring to reduce staff stress, burnout, and turnover
  • Ensuring quality programming and quality care for children

There are several types of on-site technical assistance available for child care programs:

  • Observation and assessment visits – observe and assess the quality of the program (may include an Environment Rating Scale assessment)
  • Support and mentoring visits – assist in the development and implementation of quality improvement and professional development plans
  • Monitoring visits – a collaboration with licensing and monitoring agency to assess how a program is meeting objectives and the timeline for corrective actions and quality improvements plans

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If you have additional questions, please contact call our offices at 910-867-9700 and ask to speak with someone in our Professional Development Department.