We offer on-site technical assistance services to enhance the quality of care children receive in child care facilities. 

Technical assistance creates many valuable opportunities, including:

  • Providing an ongoing mechanism for establishing and reviewing professional development goals
  • Allowing for one-on-one training and coaching
  • Serving as a bridge between group training and actual staff practices
  • Providing support and mentoring to reduce staff stress, burnout, and turnover
  • Ensuring quality programming and quality care for children

There are several types of on-site technical assistance available for child care programs:

  • Observation and assessment visits: Observe and assess the program’s quality (may include an Environment Rating Scale assessment).
  • Support and mentoring visits – assist in developing and implementing quality improvement and professional development plans.
  • Monitoring visits – a collaboration with licensing and monitoring agencies to assess how a program meets objectives and the timeline for corrective actions and quality improvement plans.

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If you have additional questions, please contact:

  • Julanda Jett – Vice President of Programs: 910-867-9700, ext. 2533
  • Mary Welch – Program Manager: 910-867-9700, ext. 2538
  • Sheila Rowe – Region 5 Program Manager: 910-867-9700, ext. 2537